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Q1: Can you do the design for us?
Yes, we have professional design & technic team with rich experience in development, we have done many orders for our customers
with their specific requirements.
Q2: Do you offer free samples?
We will provide a free sample, but you need to pay the sample and shipping costs at first. After you make a bulk order, we can
refund your sample costs.
For the products we have in our stock, we will send out the sample within 5 days. For the products out of stock or with your own
design, we're able to send out the sample within 15 days.
Q3: How about your company's quality control?
We have a professional QA & QC team and will fully track the orders from the very beginning to the very end, such as checking the
materail, supervising the production, spot-checking the finished goods, instrusting the packing, ect.
We also accept a third-party company designated by you to fully check your orders.
Q4: What is your MOQ of the products?
The normal MOQ is 1 pairs per style/color.
Q5: What about the lead time for bulk production?
Honestly, it will depend on the style and order quantity, while, normally, the lead time of MOQ orders will be 5-45 days after the
payment.
Q6: How can I believe that after payment you can send the goods to me?
You really do no have to worry about it. We are a honest and trustworthy supplier.
First of all, we're doing business on Alibaba.com, if we did not send the goods out after receiving the payment, you can make a
complaint on Alibaba.com and then Alibaba.com will judge for you.
Q7: How to transport?
Shipping By sea,by air ,express courier(UPS/DHL/TNT/FEDEX......).According to your requests.Sending the goods to your chinese agent’s warehouse also is workable for us.
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